KDBD Privacy Policy — How Your Data Is Protected

1 Introduction

KDBD is a trusted online gaming and betting platform serving users in Bangladesh. We understand how valuable your personal data is, and we treat it with the respect it deserves.

This Privacy Policy ("Policy") applies to users of KDBD's website and mobile app. It describes what data KDBD collects, how that data is used, who it may be shared with, and what rights you have over your data.

By continuing to use KDBD's platform, you are considered to have agreed to this Privacy Policy. Please read it carefully. If any part is unclear, our support team is always ready to help.

2 What Data We Collect

KDBD collects data in two ways — what you provide directly and what is generated automatically when you use our platform.

What You Provide Directly:

• Name, date of birth, gender
• Email Address & Mobile Number
• Residential Address
• National ID or passport details (for KYC verification)
• Payment method details (bank account, mobile banking number)
• Information you provide when contacting support

Automatically Collected Information:

• IP Address & Device Information
• Browser Type & Operating System
• Login time, session duration & activity history
• Betting & Gaming History
• Cookie & Tracking Data
• Geolocation (approximate location)

3 How We Use Your Data

KDBD uses the data it collects for limited and specific purposes only. We never use your data for anything beyond what is necessary.

• Account Management: For registration, login, password recovery, and account verification.
• Transaction Processing: To process deposits, withdrawals, and bonus payouts.
• Security Assurance: To detect fraud, manipulation, and multiple accounts.
• Service Improvement: To analyze user experience and make the platform better.
• Responsible Gaming: To detect unusual gaming patterns and alert the user.
• Legal Obligations: To meet regulatory authority requirements.
• Contact & Support: To address your questions and resolve complaints.
• Promotional Communications: To send you offers and updates with your consent.

KDBD never uses your data to make decisions that work against you. The primary purpose of data use is to make your gaming experience safer and more enjoyable.

4 Data Retention & Duration

KDBD retains your data only for as long as necessary. All information is stored securely while your account remains active.

• Account Information: For the duration the account is active and for at least 5 years after closure.
• Transaction Information: At least 7 years in accordance with financial regulatory requirements.
• KYC Documents: Up to 5 years after verification.
• Gaming History: 3 years after the service ends.
• Support Conversations: Up to 2 years.
• Cookie Data: 30 days to 1 year, depending on the cookie type.

For legal reasons, certain data may need to be retained beyond the periods stated above. Once the retention period expires, data is securely deleted or anonymized.

5 Data Sharing Policy

KDBD never sells your data. However, it may be shared with trusted third parties in limited and specific circumstances:

• Payment Processor: Only the minimum information required to process deposits and withdrawals.
• KYC Provider: Trusted third parties for identity verification.
• Game Provider: Only the minimum data required to operate specific games.
• Legal Authorities: To comply with court orders or government directives.
• Anti-Fraud Service: With specialist agencies in fraud prevention.

All third parties are required to comply with KDBD's privacy standards. They may only use your data for the specified purpose and nothing else.

6 Cookie Policy

KDBD uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser.

You can manage or delete cookies through your browser settings. Note that disabling essential cookies may cause some features to stop working.

7 Your Rights

As a KDBD user, you have the following rights over your own data. Contact our support team to exercise any of these rights.

Rights requests are typically processed within 30 business days. In some cases, full compliance may not be possible due to legal obligations.

8 Security Measures

KDBD uses industry-standard security technology to protect your data. Our security team monitors systems around the clock.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & DDoS Protection: Servers are protected against external attacks.
• Regular Security Audits: Regular security audits conducted by independent third parties.
• Restricted Access: Only authorized personnel can access your data.
• Data Backup: Regular backups stored on secure servers.

Keep in mind — no platform can guarantee 100% security online. Never share your password with anyone, and use KDBD with caution on public Wi-Fi.

9 Protection of Minors' Data

KDBD strictly does not collect data from anyone under the age of 18. Our platform is intended exclusively for adults.

• Age verification is mandatory at the time of registration.
• Age is verified through the KYC process.
• Any data relating to a minor that reaches us will be deleted immediately.
• Parents or guardians with concerns are welcome to contact our support team.

10 Privacy Policy Updates

KDBD may update this Privacy Policy as needed. For significant changes, we will notify you via email or platform notifications.

• The date of the latest update will always be displayed at the top of this policy.
• At least 14 days' notice will be given before any major changes take effect.
• Continued use of the platform after any updates will be considered acceptance of the revised policy.
• Previous versions are available upon request from our support team.

The latest version of this policy is always available kdbd.onl/privacy-policy available on the page. We recommend checking it regularly.

11 Contact Us

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us. Our dedicated Privacy Team is always ready to help.

Our FAQ Page Find answers to common privacy-related questions. For more details, About Us also visit that page.